A guy calls a help desk and complains that there is something wrong with the software on this system. He tries to login to get his emails, but the software refuses to download any nor allow him to look up any that are stored local. It even refuses to start.
He complains that the email software is horrendous and it needs to be updated, erased, use something else or whatever else his tirade is about.
Tech: "Sir, can you open the software and look at any emails?"
Guy: No
Tech: ok, let's trouble shoot this and find out what is wrong.
He again launches into a tirade about how terrible the software is, how terrible the operating system is and a slew of other complaints.
Yet, the Tech is patient.
Tech: Sir, can you please tell me what operating system you are using?,
Guy: Windows 8
Tech: Great
Tech: Can you please go to the folder 'blah blah' and run the diagnostics
Guy: well the diagnostics will not work either.
Tech: What error are you receiving?
Guy: Unable to write to hard drive
Tech: can you please open a Command window and run DIR on the C: drive?
Guy: well, ok, fine! well, umm... interesting.
Tech: what is so interesting sir?
Guy: It is stating "0 bytes free"
Tech: Sir, you have run out of disk space on your main drive. You will need to remove and open up some disk space for the software to operate normally.
Guy: hmm why?
Tech: Sir this is not Rocket Science. Every software requires disk space for temporary storage to be able too operate.
Guy: Not Rocket Science eh? and to think, I work for NASA and I AM a Rocket Scientist.... DUH, I should have known better. Hang on...
Tech waits for the person to clear up some disk space.
Guy: ok, everything is working normally now. umm... guess even Rocket Scientists need some guidance from time to time.