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How do you spell that ?

Details: Category: Client issues; Published: Monday, 24 February 2020 18:37; Written by Steve; Hits: 1667

A woman called in to the help desk the other day and I think she was a bit confused.

She was having problems with her computer and I truly wanted to help.

So I asked her her name.....

Me: Can I get your name ?

Caller: Yes, Mary

Me: My apologies, it is a bad phone connection, could your please repeat that?

Caller: Yes, it's Mary want me to spell it for you ?

Me: Yes please, this connection is terrible.

Caller: Ok, L as in Mary..........

I stopped listening at that moment and thankfully the call dropped.

She called back and someone else got her. Same thing.. let me spell it for you... L as in Mary....

We both had a great laugh over this one.